Elite Havens Concierge

Concierge Experience

Niseko is famed as a world-class ski destination on the back of its powder snow, all-ability terrain and outstanding facilities. But few know that come summer, the Hokkaido countryside blooms into an unbelievable holiday destination with gorgeous landscapes, a relaxed atmosphere and gourmet food.

Leave your worries behind and let Elite Havens Concierge do the leg work for you. Our highly-qualified team has all the information you may need including the best bars and restaurants around the area and will be happy to make a dinner reservation for you.  They can also arrange ski lift passes and rental equipment. Your first time skiing? We’ve got you covered. Ski or snow boarding lessons can be arranged in a group or with a private instructor so you can brush up your skills before you hit the slopes. Concierge services also include grocery shopping, airport transfers and free shuttle van services in winter within Hirafu village.

After a long day on the slopes, you may not want to toil in the kitchen. Enjoy in-house private dining by Niseko Gourmet and sample some of Hokkaido’s famed produce and seafood. A traditional sushi bar can be set up within the privacy of your chalet or a sukiyaki dinner cooked fresh in front of you, best enjoyed with the family gathered around, sharing tales of the day’s adventures. Gourmet food can also be delivered to the chalet for you to enjoy at your convenience. From a typical Japanese breakfast to a five-course Japanese dinner and two-course dinners for children, there is no dull meal when you dine with Niseko Gourmet.

Seshu - Skiiing school
Seshu - Sushi

Guest Reviews

  • September 19th, 2020 - September 20th, 2020

    I highly recommend Seshu. The house is more wonderful than the photo !!

    Kawabata N, Japan
  • June 22nd, 2020 - June 24th, 2020

    A beautiful house. We were very comfortable. Thank you for preparing the BBQ for us.

    Ayuta O, Japan
  • January 29th, 2020 - February 9th, 2020

    "Thank you" - is manifestly inadequate. There are not enough words or superlatives to say how grateful we are to have had the opportunity to stay in your beautiful home in this beautiful village. The skiing was great fun (even the steep tree runs!), the house simply stunning in every way, and the company absolutely fabulous. Will be tough to top this amazing holiday. Thank you, thank you, thank you!! PS: Thank also to the wonderful Elite Havens crew for making our stay so easy and enjoyable.

    Glen & Janet, Australia
  • January 22nd, 2020 - January 27th, 2020

    You have such a lovely and thoughtful home! Thank you for sharing it with all of us. Our family spent our Chinese New Year reunion here and this beautiful space was filled with our laughter, conversations and joys! Thank you. Wishing you a blessed Lunar New Year of the Rat!

    The Gohs, Singapore
  • January 9th, 2020 - January 18th, 2020

    We had a lovely stay in Seshu. Such a lovely house, great location and the amazing team from Ellite Havens made our stay super enjoyable. Stunning architecture and amazing ambience made for a ‘lush’ week at Seshu. The proximity to funky bars & neighbourhood ramen houses is sensational. We’ve all had an unforgettable week.

    Steve M, Australia
  • December 21st, 2019 - December 28th, 2019

    Thank you so much for sharing your beautiful home with us! It was a delight to spend Christmas here and your lovely kitchen made it a breeze to prepare a wonderful Christmas dinner for all 9 and a half of us. We truly enjoyed ourselves. We Love Seshu.

    The Brimo Family, Philippines
  • December 12th, 2019 - December 14th, 2019

    Wow wow wow!! We had an amazing stay at Seshu. It is a huge house with more than enough space for the 7 of us, it is just awesome! The team has been keeping the house sparkling clean during our stay! Andrew and the Elite Havens team has prepared milk, juices, bread, eggs and bacon to make sure our first morning breakfast is taken care off before we get familiar with Niseko and get our own groceries, what a thoughtful team!!! In summary, we have an awesome and amazing stay at Seshu and we looking forward to come back here soon!!!

    Steph S, Malaysia
  • December 4th, 2019 - December 10th, 2019

    A big thank you for your hospitality . We enjoyed our 6 night stay here and everything was well equipped. It was very thoughtful on every single detail. My mother enjoyed the fireplace so much and so did the kids. Lovely house, thank you for hosting us, we Love Niseko!

    Chan M, Malaysia
  • November 28th, 2019 - December 1st, 2019

    I just wanted to drop a quick note to thank you and the team for a fantastic stay at Seshu. My family and I had a wonderful time and the place was amazing. If we have a chance in the future we would love to return.

    Lingwei K, Singapore
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